Al Doran, CHRP Phenix Management Int'l, Inc. 10520 Yonge St. Unit 35B, Suite 217 Richmond Hill, ON, L4C 3C7 Office Phone: +1.416-505-6204 Office Fax: +1.416-352-7456 Email: aldoran at pmihrm.com http://www.pmihrm.com http://www.hrmsbook.com 3rd Edition Now Available VIA http://www.webbox.com