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<body leftmargin="0" marginwidth="0" topmargin="0" marginheight="0" offset="0" style="-webkit-text-size-adjust: none;margin: 0;padding: 0;background-color: #FAFAFA;width: 100% !important;"><div>Sent from my BlackBerry device on the Rogers Wireless Network</div><hr/><div><b>From: </b> Softball Ontario's Participation Program <lcrompton@softballontario.ca>
</div><div><b>Sender: </b> "Softball Ontario's Participation Program" <lcrompton=softballontario.ca@mail126.us2.mcsv.net>
</div><div><b>Date: </b>Mon, 30 Jan 2012 20:21:27 +0000</div><div><b>To: </b>Al<fastball@pmihrm.com></div><div><b>ReplyTo: </b> Softball Ontario's Participation Program <lcrompton@softballontario.ca>
</div><div><b>Subject: </b>Attend a Conflict Management CSAP Workshop in Brantford!</div><div><br/></div>
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<div style="color: #505050;font-family: Arial;font-size: 10px;line-height: 100%;text-align: left;">Brantford Minor Softball Association is hosting a Certified Softball Administrator Program (CSAP) Workshop titled “Conflict Management” on Saturday, March 31, 2012.</div>
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<strong><font face="arial,helvetica,sans-serif" size="6">NEWS RELEASE</font> </strong><br>
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<span style="font-size:12px;"><strong>Contact</strong>: Lisa Crompton<br>
416-426-7150<br>
<a href="mailto:lcrompton@softballontario.ca" style="color: #336699;font-weight: normal;text-decoration: underline;">lcrompton@softballontario.ca</a><br>
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<strong>Date</strong>: January 30, 2012</span><br>
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<div style="color: #505050;font-family: Arial;font-size: 14px;line-height: 150%;text-align: left;"><div style="text-align: center;color: #505050;font-family: Arial;font-size: 14px;line-height: 150%;">
<strong>Attend a Conflict Management CSAP Workshop in Brantford!</strong></div>
<br>
BRANTFORD, ON - Brantford Minor Softball Association is hosting a Certified Softball Administrator Program (CSAP) Workshop titled “Conflict Management” on Saturday, March 31, 2012.<br>
<br>
<img align="right" alt="" height="127" src="http://gallery.mailchimp.com/71a17dfff5844262b6f3e33e9/images/CSAP_Logo.jpg" style="width: 252px;height: 127px;float: right;margin: 5px;border-width: 0px;border-style: solid;border: 0;line-height: 100%;outline: none;text-decoration: none;display: inline;" width="252"><strong>Conflict Management</strong><br>
The diversity among members is potentially one of your Association’s most valuable assets when the conflicts that these differences create are understood and effectively managed to resolution. The workshop focus is on basic skills for identifying root causes of conflict and developing strategies and techniques to achieve resolution. At the end of the workshop you will be able to:
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<li>
Define the key elements of conflict</li>
<li>
Understand the 5 stages of conflict</li>
<li>
Identify root causes and use the basic principles for conflict resolution</li>
<li>
Use techniques for dealing with challenging personalities</li>
<li>
Apply a 3 step method to effectively manage conflict</li>
<li>
Understand your own conflict management style</li>
</ul>
Details of the Conflict Management Workshop are as follows:<br>
<br>
<strong>Date</strong>: Saturday, March 31, 2012<br>
<strong>Host</strong>: Brantford Minor Softball Association<br>
<strong>Time</strong>: 10 AM – 2 PM<br>
<strong>Location</strong>: T.B. Costain/SC Johnson Community Centre<br>
16 Morrell Street<br>
Brantford, ON<br>
<strong>Cost</strong>: FREE<br>
<br>
Interested participants can register online at <a href="http://softballontario.us2.list-manage.com/track/click?u=71a17dfff5844262b6f3e33e9&id=25f571ecfb&e=6c4e4fbfff" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">www.ConflictMgmtCSAP.eventbrite.ca</a>.<br>
<br>
Space is very limited for each of these clinics, with a maximum of 20 participants able to attend. Each participant will receive a free CSAP Binder, worth $25.00, as well as a limited edition SAFE STAR 2GB USB Drive pre-loaded with valuable materials.The CSAP Binder is designed to be a resource for participants, with room to add additional information and workbooks with each Workshop you attend.<br>
<br>
If you would like to find out more information about the Certified Softball Administrator Program (CSAP), the upcoming “Conflict Management” Workshop in Brantford, or if you have any questions please contact Lisa Crompton at <a href="mailto:lcrompton@softballontario.ca" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">lcrompton@softballontario.ca</a> or call 416-426-7150.<br>
<br>
Softball Ontario is the governing body for the sport of softball in Ontario. Our goal is to promote and develop the sport of softball for its athletes, officials and volunteers by providing programs and services at all levels of competitions.<br>
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The <a href="http://softballontario.us2.list-manage1.com/track/click?u=71a17dfff5844262b6f3e33e9&id=460f13bd41&e=6c4e4fbfff" style="color: #336699;font-weight: normal;text-decoration: underline;">Ontario Trillium Foundation</a> is an agency of the Government of Ontario. Their mission is to build healthy and vibrant communities throughout Ontario by strengthening the capacity of the voluntary sector, through investments in community-based initiatives.<br>
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